The RBC Group approach includes:
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A Results Based Audit consisting of:
- Understanding what the current and related Value Propositions are
- Conduct interviews with various personnel (both within the field organization and home office) to understand how strategies and propositions are rolled out in the market
- Gain a clear understanding of how the distribution team reinforces key messages with their customers and producers
- The RBC Group will then provide a comprehensive series of recommendations on approach, deployment, management follow up and follow through. We will also provide a scorecard so senior leadership can feel confident that the adopted approach is being consistently and continually executed upon.