The RBC Group approach includes:
- A Results Based Audit consisting of:
- Current recruiting protocols
- Current hiring processes; including who is involved, the systems involved, and how decisions are made
- Current approaches used in the training and career development of management, sales and service personnel
- The RBC Group will provide a comprehensive series of recommendations on approach, deployment, management follow up and follow through. We will then develop a scorecard that leadership can use to feel confident that the initial approach is being consistently and continually executed.